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Consumer Health Data Privacy Policy

Seattle Christian Counseling

Consumer Health Data Privacy Policy

Seattle Christian Counseling

WA Christian Management, LLC

Effective Date: November 6, 2026

1. Purpose and Scope

This Consumer Health Data Privacy Policy describes the collection, use, and sharing of consumer health data by WA Christian Management, LLC, referred to as “WACM,” in circumstances governed by Washington’s My Health My Data Act, Chapter 19.373 RCW.

This Policy applies only to consumer health data within the scope of that law.

Certain information, including Protected Health Information governed by HIPAA and other information exempt from the Act, is not subject to this Policy. Such information may remain protected under other applicable laws.

2. Consumer Health Data We Collect and How We Use It

Depending upon the nature of an individual’s interaction with us, consumer health data may include information indicating that a person is seeking mental health services, information voluntarily provided concerning requested services, service preferences, scheduling and administrative details, and contact information associated with those activities.

Consumer health data may also include website activity, online identifiers, or information from which an individual’s interest in or request for mental health services can reasonably be identified or inferred.

We collect and use this information to respond to requests, communicate with individuals, coordinate requested services, support related administrative functions, protect our systems, and fulfill applicable legal obligations.

Where permitted by applicable law, and with any required prior affirmative consent, we may use contact information to provide optional service updates, announcements, and promotional communications. Where the information constitutes consumer health data, we will obtain any consent required by Washington’s My Health My Data Act before collecting or using it for those purposes. Individuals may withdraw consent to future collection or sharing at any time.

We may use website analytics and advertising measurement technologies to evaluate website performance and advertising effectiveness, subject to applicable privacy laws and consent requirements. Website activity and online identifiers may constitute consumer health data when they identify or reasonably indicate an individual’s interest in or request for mental health services. We do not provide the contents of counseling inquiries or clinical information to advertising providers for advertising purposes. Where these technologies collect, use, or disclose consumer health data, we will comply with applicable restrictions, including obtaining any required prior consent for collection and any separately required consent for sharing.

3. Sources of Consumer Health Data

Consumer health data may be collected directly from individuals who submit inquiries, complete forms, communicate with us, or request services.

Information may also be received from website interactions, independent practitioners, authorized referral sources, service providers supporting website operations or requested services, and, where applicable, related entities involved in those activities.

The particular sources depend upon the circumstances and the nature of the information involved.

4. Consumer Health Data We Share

Where permitted by applicable law, we may share limited consumer health data, including information concerning requests for services, contact information, practitioner preferences, scheduling details, and related administrative information.

This information may be shared with independent practitioners or authorized third parties to the extent necessary to provide a product or service requested by the consumer. Where sharing is not necessary to provide the requested product or service, we will obtain any consent required by applicable law before sharing the information. Consent to share consumer health data, when required under Washington’s My Health My Data Act, will be separate and distinct from consent to collect that data.

We do not disclose clinical records, counseling inquiry messages, or other protected health information to advertising providers for advertising purposes.

Service providers acting on our behalf may process information as necessary to support administrative and technical functions, subject to applicable privacy laws and contractual requirements.

All collection, use, and sharing of consumer health data is subject to applicable legal restrictions and consent requirements.

5. Categories of Third Parties and Specific Affiliates

Depending upon the nature of the requested service and applicable consent, categories of third parties with whom consumer health data may be shared include independent mental health practitioners and professional practices involved in providing requested services.

We do not share consumer health data with advertising platforms, including information concerning website activity that can reasonably identify an individual as seeking mental health services.

We use service providers to support our business operations, including communications, marketing, technology, administrative services, billing, and workflow automation. Where these providers process consumer health data on our behalf, they do so for authorized purposes consistent with this Policy and applicable law, subject to binding contractual instructions and restrictions on their processing activities.

  • Marketing communications, including service updates, may be sent to consumers who have provided the necessary consent. Information used for these communications may include email addresses and names where provided.

Service providers acting as processors may assist with authorized communications, technology, administrative, billing, and related activities in accordance with applicable requirements.

No affiliates receive consumer health data.

6. Your Consumer Health Data Rights

Where Washington’s My Health My Data Act applies, you have rights concerning qualifying consumer health data, including the right to confirm whether covered data is being collected, shared, or sold and to access that information.

You have the right to obtain a list of all third parties and affiliates with whom your consumer health data has been shared or sold, including an active email address or other online mechanism that you may use to contact those parties, as provided by law.

You may withdraw consent to future collection or sharing where the relevant processing depends upon consent.

You may request deletion of consumer health data covered by the Act. Deletion requests will be handled according to applicable legal requirements, including requirements concerning processors, contractors, other recipients, and archived information.

7. How to Exercise Your Rights

You may submit a consumer health data privacy request to:

WA Christian Management, LLC

Attn: Privacy Officer

10116 Main Street, Suite 204
Bothell, WA 98011

Email: privacy@seattlechristiancounseling.com

We may take reasonable steps to verify the identity and authority of a person submitting a request.

You are not required to create a new website account to exercise rights under the Act.

Qualifying requests will be handled without undue delay and within 45 days, subject to a permitted extension of up to 45 additional days when reasonably necessary and accompanied by the notice required by law.

8. Appeals

If WACM declines to take action on a consumer health data request, you may appeal that decision by contacting the Privacy Officer using the methods described above and identifying the correspondence as a privacy request appeal.

We will provide a written response to the appeal within 45 days of receiving it, including information about any action taken or not taken and a written explanation of the reasons for our decision, as required by Washington law.

If an appeal is denied, we will provide information about how to submit a complaint to the Washington Attorney General.

9. Changes to This Policy

We may update this Policy to reflect changes in our practices or legal requirements.

Before collecting, using, or sharing additional categories of consumer health data, or collecting, using, or sharing consumer health data for additional purposes not previously disclosed in this Policy, we will disclose those additional categories or purposes and obtain the consumer’s affirmative consent as required by Washington’s My Health My Data Act.

End of Consumer Health Data Privacy Policy

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Seattle Christian Counseling
Professional help with faith-based values
Welcome to Seattle Christian Counseling. We are an association of professional, independently licensed Christian counselors with more than 20 office locations throughout Washington state for your convenience, including the Seattle neighborhoods of Greenlake, Ballard, and Downtown Lower Queen Anne. We look forward to meeting you soon.
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